Privacy Policy
ITLincs LLC (“ITLincs,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals and organizations that use our services. This Privacy Policy explains how ITLincs handles information and sets clear boundaries regarding data ownership and responsibility.
1. Information We Collect Directly
When you interact with ITLincs, we may collect limited business contact information such as:
- Name, email address, phone number, and company details.
- Account credentials for service access and support purposes.
- Payment and billing information for service delivery.
We do not collect or maintain any client-owned operational or patient data.
2. Patient and Client Information
- All patient, medical, or business-specific data belongs solely to the client organization.
- ITLincs does not collect, store, or process protected health information (PHI) or client-owned data within its systems.
- Any access to client data occurs only when explicitly authorized for support or troubleshooting, and such access is temporary, secure, and under the client’s control.
- Clients remain solely responsible for the collection, storage, and long-term maintenance of their data.
This ensures that all compliance obligations, including HIPAA, NIST, or other regulatory frameworks, rest with the client organization and not with ITLincs.
3. How We Use Limited Information
The limited data ITLincs does collect (e.g., business contact information) is used only to:
- Provide IT services and support.
- Communicate service updates, account notices, and billing.
- Meet legal and regulatory requirements.
4. Responsibility and Liability
- ITLincs provides tools, configurations, and consulting but does not act as the custodian of client or patient data.
- Clients retain full legal responsibility for the management, storage, security, and compliance of their own data.
- ITLincs is not liable for the misuse, mismanagement, or breach of data stored on client systems, infrastructure, or third-party services.
5. Security Practices
While ITLincs does not hold client data, we follow strict practices to ensure secure engagements:
- Encrypted communications when handling support requests.
- Access controls and logging for any client-authorized system work.
- Clear boundaries that client systems and data remain under the client’s authority.
6. Your Rights
Clients may request at any time that ITLincs remove their business contact information from our systems. Requests can be made via [email protected].
7. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on our website with an updated effective date.
8. Contact Us
For questions about this Privacy Policy, please contact:
ITLincs LLC
Website: http://itlincs.com
Email: [email protected]
Phone: (786) 468-9187